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Strategic Partners
One of the most important aspects before selecting an IT services firm is discovering what manufacturers and partners they are aligned with. Preliminary questions that should be asked include:
- How long have you been certified and strategically partnered with XYZ(Cisco, Citrix, Compaq, etc.) manufacturer?
- What similar projects and/or support services have you performed with XYZ products over the last year? Can I contact them to see how you performed?
- Do you provide ongoing support to these clients or do you only perform the solutions and installation?
- What technology/companies are your investing, aligning and training in today for your clients' needs in the future?
Client Server Technology's Strategic Alliances and Connecticut-based partnerships are the most coveted and important assets behind the people we employ who provide them. In a purely competitive and volatile industry, many manufacturers rush to market with unproven solutions, limited support resources and mismanaged operations that don't make the cut as a CST Authorized Partner. Who does? Questions we ask both manufacturers and partners prior to engaging in a business alliance include:
- How many years have you been in business?
- How many of these years have you been profitable?
- Over the last 5 years, have you experienced growth or downsizing?
- Do you have a business plan or mission statement? If so can I see it? If not, why?
- What type of support resources do you offer your partners so they can service their clients?
We ask these and many more questions and perform such due diligence prior to engaging with every partner because ultimately, it is CST's name that stands behind our recommendations, products and services. As we enter or 15th year in business, Client Server Technology only partners with proven manufacturers and solutions providers that have stood the test of time and know what it takes to continually evolve in this industry.
CST's Major Strategic Alliances include:
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